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FACILITATORS
CCMC was founded by Francis Poole a leader dedicated to transforming communication, crisis response, and organizational culture through trauma-informed and restorative practices.
Francis Poole
Francis Poole is a co-founder of CCMC and a respected leader in behavioral health, crisis intervention, and organizational development. With over a decade of experience in mental health, addiction services, and criminal justice systems, Francis has dedicated his career to empowering teams, strengthening organizations, and fostering resilient communities through communication and leadership.
Francis currently serves in leadership roles within both government and behavioral health services, where he specializes in crisis management, restorative practices, trauma-informed care, and staff development. He is a Certified SUDCC-III Counselor through CADTP, a CPI Crisis Prevention Intervention Trainer, and a Tier 2 Trainer in Collaborative Problem Solving.
His expertise includes de-escalation, organizational culture development, conflict resolution, and evidence-based leadership practices.
He holds a Bachelor’s degree in Sociology and a Master’s degree in Organizational Management from Ashford University. Whether facilitating training, responding to high-pressure situations, or mentoring leaders, Francis brings a calm, strategic, and compassionate approach focused on accountability, connection, and sustainable growth.
